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Why does it take so long to delete RADIUS servers on WC4110?


The first time I delete a RADIUS server from the Global VNS settings page, RADIUS servers tab, I am able to delete the server with no problem. When I select another server to delete (yeah, we have some cleaning up to do) I click delete but nothing happens. I click SAVE at the bottom of the page and try again, still nothing happens. Servers are not deleted, no error message just... nothing. If I wait several minutes I am then able to delete another server. Has anyone run into this before?

4 replies

Here is an (unlisted) YouTube video showing the problem.

Userlevel 7
Hi Scott,
It might be best for you to open a case with GTAC so this can be investigated properly.
How to contact Extreme Networks Global Technical Assistance Center (GTAC)
I figured it out. The two radius servers in question were being used by some "sites" we had set up. The sites were no longer in use so I deleted them. Once they were gone I was able to delete the radius server. Kind of a "duh" moment for me. 🙂
Userlevel 7
Scott Van Artsdalen wrote:

I figured it out. The two radius servers in question were being used by some "sites" we had set up. The sites were no longer in use so I deleted them. Once they were gone I was able to delete the radius server. Kind of a "duh" moment for me. :-)

Glad you got it figured out 🙂
Thanks for coming back to update the thread!

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