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AP130 already onboarded on unlicensed account

  • 1 October 2020
  • 3 replies
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Hi,

My AP130 (S/N 01301607152458) is already onboarded on an unlicensed Hivemanager NG account used for training - and I can’t access it anymore.

Any chance you can clear the old record so that I can add to my new ExtremeCloud IQ Connect account?

Thanks!

Olivier 

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Best answer by Sam Pirok 1 October 2020, 13:30

Hi Olivier, thank you for providing that serial number. That device should now be free to add to your inventory. Is there anything else I can help you with?

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Userlevel 4

Hi Olivier, thank you for providing that serial number. That device should now be free to add to your inventory. Is there anything else I can help you with?

Is there anything else I can help you with?

Thank you Sam, the device is in my inventory.

Regarding the OS version, the AP is 6.5.6.0 which seems to be supported by ExtremeCloud IQ Connect. Is this the recommended stable version for this device which will be used sandalone for now?

Thanks,

Olivier

Userlevel 4

I would recommend upgrading to 10.0r7 for the AP 130 to make sure you have the latest bug fixes and feature updates. 

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