Question

Hi, I have an Aerohive AP that showing as already onboarded. 02451608100660

  • 4 April 2020
  • 8 replies
  • 343 views

Hi, I have an Aerohive AP that showing as already onboarded. 02451608100660

8 replies

Userlevel 1

Thank you for letting me know, that device should be free to add to your inventory now. Please let me know if I can help with anything else.

Great thank you! I was able to get the device onboarded.

hello, I'm having the same issue. How can I proceed to have my AP onboarded?

 

Thanks!

Userlevel 1

If you can send the serial number of the device to me at communityhelp@aerohive.com, I can get the device freed up for you.

Sure, sending via email now, tks :)

 

Hi,



Please find out the Serial Number from my AP130 which appears as onboarded.



01301503250019



Thanks,




Leonardo Luis Slaviero

Founder & CTO

leonardo.slaviero@tecexpert.com.br

M/WhatsApp: +55 11 97401 5181

P: +55 11 3280 1445 R (ext) 202

Skypeid: leonardo.slaviero



Tecexpert Brasil, a Bluetooth® Member















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Data: segunda-feira, 6 de abril de 2020 15:20
Para: "leonardo.slaviero@tecexpert.com.br"
Assunto: Sam Pirok answered: Hi, I have an Aerohive AP that showing as already onboarded. 02451608100660



If you can send the serial number of the device to me at communityhelp@aerohive.com, I can get the device freed up for you.















Sam Pirok (Aerohive)
If you can send the serial number of the device to me at communityhelp@aerohive.com, I can get the device freed up for you.





or reply to this email












Replying to






Hi,
I have an Aerohive AP that showing as already onboarded.

02451608100660







Leonardo Slaviero (Customer)
Monday, April 6, 2020 5:59 PM
hello, I'm having the same issue. How can I proceed to have my AP onboarded?



Thanks!













Sam Pirok (Aerohive)
If you can send the serial number of the device to me at communityhelp@aerohive.com, I can get the device freed up for you.
Monday, April 6, 2020 6:19 PM














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Aerohive.com
Userlevel 1

Thank you for the serial number, that device should be free now.

it worked and I could onboard the AP, thanks :)

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