You would want to speak with our sales engineers about purchasing licensing for your APs if you want to use the full featured ExtremeCloud IQ platform. Alternatively, we have a free HiveManager version called Connect that has a limited feature set but is free to use for life. This guide reviews how to register for a Connect account in case you're interested: https://thehivecommunity.aerohive.com/s/article/Registering-for-HiveManager-Connect
If you're unsure who to reach out to for your sales engineer, please let me know what country you're based in and I can let you know what sales engineer is best to reach out to for your location.
If you can send the serial number of the device to me at email@example.com, I can get the device freed up for you.
Thank you for that serial number, that device should now be free.
The communityhelp email no longer works. I purchased an AP230 from ebay. @samantha.lynn If you could kindly release this serial number it would be greatly appreciated: 02301407170530
We currently discuss this issue in the new CloudIQ forum section so please refer to this post….
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