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 The device appears to be in use by another VIQ.

JJWiFi's profile image
JJWiFi posted 09-30-2021 14:32

Hi,

I’ve bought an AP from PCBitz uk and it is not been removed from another VIQ.

  • 02301509160451The device appears to be in use by another VIQ.
    Is it possible to have it released please? 
Sam Pirok's profile image
Sam Pirok

Thank you for letting us know. We still see this device registered to a different user, and I’ll need to get permission from the original owner to transfer ownership of this device to you. I’ve reached out to the original owner just now, I’ll let you know as soon as I hear back. If you are still in contact with the original owner and can encourage them to reply to my email, that may help move things along a bit. 

JJWiFi's profile image
JJWiFi

Hello, 

thanks for the reply. I bought the AP from a web shop so I am not in contact with the owner. 

Many thanks