Thanks for sharing that document, ill certainly read it. But, after THREE months, looks (i don't want to jinx it) like we found the culprit…. our router. that bloody thing. it was damaged, but not enough to fail, just to intermittently time out, as well as kill any kind of network performance, and then when people showed up, it would do the same thing. Really odd!
dont you just hate it when a piece of equipment doesnt die, it just lingers, looks like its fine, but in reality its flaky!? Even its tech-all logs didnt show any issue with the router! I wish they would design these things, so they “know” what normal is, and if its not normal, send out an alert, so you could at least eliminate it from troubleshooting! this has been going on for three months. We have swapped about a dozen GBIC’s as it looked like that was an issue, and coincidently, the network was good for the rest of that day (going back to crap the next day). Just lots of coincidental things happening while troubleshooting. Plus we had added about 95 of those terrible FB Portal+ devices to our network, and had to bring them into our troubleshooting processes!
Thanks again for that document, ill be sure to check it out. Plus, next year we may be moving to a bit of a newer firmware.