Our customer has bought 8 AP370 devices to go with 70 odd devices they all ready own. Unfortunately they come up as in use by another VIQ.
The reseller doesn't seem to understand that even if they were used on a local controller by their supplier, they are still registered to Aerohive/ExtremeCloudIQ.
What steps do we need to do to get them freed up for us to add these serial numbers?
DP Computing for Aquinas College