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 VX-9000-APPLNC-LIC - license generate

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milosz's profile image
milosz posted 09-22-2021 15:08


I need to generate a license for VX-9000-APPLNC-LIC, using Voucher ID. One of the required information is HW serial number. What shall I write here? VX-9000-APPLNC-LIC is not a hardware so maybe HW serial number is MAC of network card or server where the appliance will be deployed ? 


I will be grateful for your help.


Robert Zarzycki's profile image
Robert Zarzycki Best Answer

VX9000 does have a serial number, you can ssh to it and run the below command to show it

VX-9000>show version 
VX9000 version
Copyright (c) 2004-2019 Extreme Networks, Inc. All rights reserved.
Booted from secondary VX-9000 uptime is 36 days, 00 hours 23 minutes
CPU is Intel(R) Xeon(R) CPU E5-2603 0 @ 1.80GHz, No. of CPUs 2
Base ethernet MAC address is 10-10-1M-AA-CC-01
System serial number is 10SERIAL0CD0575C
Model number is VX-9000


milosz's profile image


Thanks for reply, but even to download the image I need the HW serial number.

  1. I` ve got an voucher ID,
  2. to generate license the HW serial number is required
  3. so I tried to download the image from partner portal and I may choose for whom is this file (EU name, adress ect… ), but even in this step I need to put the HW serial number which I don` t have ...


Maybe while downloading I may skip this information (HW serial), deploy the machine, run ssh (in accordance with the above answer) and after this I may generate a license?

Robert Zarzycki's profile image
Robert Zarzycki

During the download process it does request to open a GTAC case if you do not have the serial number. Please do so and your request for the download will be processed. 

milosz's profile image

Thank You very much for reply.