ExtremeSwitching (EXOS)

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Cannot ping google from switch.

  • 1.  Cannot ping google from switch.

    Posted 06-27-2018 20:12
    I'm new to networking and new to extreme switches. I just setup x440g2 switch and can ping everything on my network but I cannot ping google. What am I missing.


  • 2.  RE: Cannot ping google from switch.

    Posted 06-27-2018 20:22
    Did you configure a route/default gateway ?

    #configure iproute add default x.x.x.x


  • 3.  RE: Cannot ping google from switch.

    Posted 06-27-2018 22:17
    I think you need check some setting in your network :
    1. Routing and gateway in your network.
    you setting gateway on your switch , you also need check session reply can back to you .
    2. DNS setting is correct before you ping FQDN
    you need setting name server,and you can get ip-address when you ask FQDN to DNS on your switch before PING FQDN.
    3.checking outgoing policy can let your switch ping out .
    It's mean you need make sure your company 's out going policy can let your switch's ip-address can pass through with your firewall, IPS....etc.


  • 4.  RE: Cannot ping google from switch.

    Posted 06-28-2018 10:45
    I'm thinking my routing and gateway is ok. I say this because anything device attached to it like a PC or IP phone is working correctly.

    DNS setting, are you referring to a DNS setting on the switch or servers for the network. I did not see and switch commands for configuring DNS I will have to go back and check.

    For DNS are you saying that I will have to use the command below and enter the name of the DNS server

    configure dns-client add name-server

    Firewall, I will have to check and see if there is setting on the firewall for switches.


  • 5.  RE: Cannot ping google from switch.

    Posted 07-09-2018 22:21
    I'm thinking its the way I configured the switch. All the other switches seem to be able to ping google. So what am I missing? I have all the switches configured the same way.


  • 6.  RE: Cannot ping google from switch.

    Posted 07-14-2018 17:32
    Any ideas from anyone. Has anyone else experience this problem.


  • 7.  RE: Cannot ping google from switch.

    Posted 06-27-2018 20:22
    Or as Konstantin mentioned if you ping website instead of the IP you'd need to configure the IP of the DNS.

    https://documentation.extremenetworks.com/exos_22.4/EXOS_21_1/Getting_Started/c_domain-name-service-...