ExtremeSwitching (EXOS)

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power supply external and internal error message

  • 1.  power supply external and internal error message

    Posted 01-05-2018 04:26
    FYKI...

    My question is Extreme summitX440-12p switch automatically rebooted and I checked show log command i saw psu error mesage below mentioned here...

    01/02/2018 07:27:26.97 External Power Supply is disconnected.
    01/02/2018 07:27:26.97 Internal Power Supply is disconnected.

    01/02/2018 07:27:22.20 External Power Supply is powered off.
    01/02/2018 07:27:22.20 External Power Supply is present.
    01/02/2018 07:27:22.20 Internal Power Supply is powered off.
    01/02/2018 07:27:22.20 Internal Power Supply is present.

    I want meaning of external power supply status.how to check external power supply status..

    internal power supply command on switch--- show power details
    only command was using internal power supply status and how to check external power issue...

    How to resolve that problem.kindly do the needful........


  • 2.  RE: power supply external and internal error message

    Posted 01-09-2018 02:13
    Hi Satheesh,

    In the "show power" output do you see the part info as External Power supply?

    show power
    PowerSupply 1 information:
    State: Powered Off
    PartInfo: Internal Power Supply
    Input: 0.00 V AC
    PowerSupply 2 information:
    State: Powered On
    PartInfo: External Power Supply
    Input: 0.00 V AC
    PowerSupply 3 information:
    State: Powered On
    PartInfo: External Power Supply
    Input: 0.00 V AC
    PowerSupply 4 information:
    State: Powered On
    PartInfo: External Power Supply
    Input: 0.00 V AC


  • 3.  RE: power supply external and internal error message

    Posted 01-09-2018 09:59
    I want to check internal supply status only

    what is the command of internal power supply status....


  • 4.  RE: power supply external and internal error message

    Posted 01-10-2018 13:20
    Hi Satheesh,

    There is no separate command, the same "show power" command should display the internal PSU status as well, do you not see it in the "show power" ? can you post the command output?


  • 5.  RE: power supply external and internal error message

    Posted 01-11-2018 06:05
    Director_house.1 # sh power detail

    PowerSupply 1 information:
    State : Powered On
    PartInfo : Internal Power Supply

    PowerSupply 2 information:
    State : Empty
    Poll Interval : 60 s
    Change Threshold : N/A
    Change Action : N/A

    I know that internal power supply and how to check external power supply status.

    Our switch log generate the external power supply information and how to check external power supply.

    01/10/2018 03:17:27.63 [i] External Power Supply is powered off.
    01/10/2018 03:17:27.63 [i] External Power Supply is present.
    01/10/2018 03:17:27.63 [i] Internal Power Supply is powered off.
    01/10/2018 03:17:27.63 [i] Internal Power Supply is present.



  • 6.  RE: power supply external and internal error message

    Posted 01-11-2018 06:12
    I would recommend to open up a ticket with GTAC.