ExtremeSwitching (EXOS)

  • 1.  delay response to SNMP get request

    Posted 02-13-2017 18:43
    delay response to SNMP get request


  • 2.  RE: delay response to SNMP get request

    Posted 02-13-2017 18:48
    Hello Bashir, welcom to the Hub. Please elaborate a bit more on the issue you are facing. Are there errors in the logs? Are snmp requests coming back at all?

    Thanks


  • 3.  RE: delay response to SNMP get request

    Posted 02-13-2017 18:56
    Thanks Joshua, we have captured mirror traffic from source PRTG server to SNMP BD client and we can see in the mirror multiple get request from but no response from BD client. in every 3 minutes out of 10 minutes get request message appeared. how can I show you the logs?



  • 4.  RE: delay response to SNMP get request

    Posted 02-13-2017 19:03
    in every 10 minutes out of 3 minutes get request messages appeared in the mirror logs. No snmp errors to be found in show logs history. is there any timer issue between PRTG server to BD client. we are using 15.3.4.6 patch1-14, is there any software bug on this version?


  • 5.  RE: delay response to SNMP get request

    Posted 02-13-2017 19:03
    I will appreciate for your prompt response.



  • 6.  RE: delay response to SNMP get request

    Posted 02-13-2017 19:03
    Bashir,

    Thank you for that information. In order to progress this faster, please open a case with GTAC and attach the following information:

    - show tech
    - show log messages nvram
    - show management
    - the packet capture


  • 7.  RE: delay response to SNMP get request

    Posted 02-13-2017 19:03
    Joshua,

    Ticket has been opened 01280151 and the required logs have been attached.

    can you look into this problem?



  • 8.  RE: delay response to SNMP get request

    Posted 02-13-2017 19:03
    Bashir,

    Thank you. A GTAC engineer local to your region has ownership of this case.


  • 9.  RE: delay response to SNMP get request

    Posted 02-13-2017 19:03
    can you pick up this case and assigned to you?


  • 10.  RE: delay response to SNMP get request

    Posted 02-13-2017 19:03
    whats the version of exos used on the BD client?