ExtremeSwitching (EXOS)

  • 1.  Summit X450-48t suddenly reboots with Crit:Kern:Alert

    Posted 11-29-2015 17:11
    In the last days i had a Problem with a suddenly reboot of one X450-48t Switch.

    Is this a Problem with the Firmware? The Switch was running about 900 days without Problems. We are using the ExtremeXOS version 15.3.1.4 v1531b4-patch1-19.

    Is an Upgrade required?

    Thx for your Help

    The Log

    11/27/2015 13:17:37.61 [i] Loaded Policy: snmp number of entries 1
    11/27/2015 13:17:37.61 [i] Loading policy snmp from file /config/snmp.pol
    11/27/2015 13:17:36.30


  • 2.  RE: Summit X450-48t suddenly reboots with Crit:Kern:Alert

    Posted 11-29-2015 17:29
    It's clearly indicate that snmpMaster process died. You may need to look for the know bug in that software.
    Open TAC case, they will help you out in order to narrow down the issue.


  • 3.  RE: Summit X450-48t suddenly reboots with Crit:Kern:Alert

    Posted 11-30-2015 02:18
    Hi HarrySo,
    Yes, Like Sumit said please open a case with GTAC along with "show tech" and core dump which is expected to be available in internal memory with extension ".gz"

    Thanks,Syed


  • 4.  RE: Summit X450-48t suddenly reboots with Crit:Kern:Alert

    Posted 11-30-2015 05:47
    thx guys! I open a case at our Distributor


  • 5.  RE: Summit X450-48t suddenly reboots with Crit:Kern:Alert

    Posted 11-30-2015 13:11
    What version of code are you running? Process crashes are almost always software related. If you are running on unsupported code the recommendation is going to be upgrade to a supported version.


  • 6.  RE: Summit X450-48t suddenly reboots with Crit:Kern:Alert

    Posted 11-30-2015 13:24
    The Switch was running with 15.3.1.4 patch 1-7 for 900 days, now the Switch runs with 15.3.1.4 patch 1-19.