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Code recommendations for X450G2

  • 1.  Code recommendations for X450G2

    Posted 10-05-2017 18:00
    I am looking for a conservative code upgrade recommendation.

    We have just under 100 X450G2 stacks deployed on a customers network. Per the software release recommendations page (Updated in March) we are running 21.1.3.7-patch1-4.

    We have experiences a know bug on this code twice now. When replacing a failed master the ssh key gets corrupted causing the replacement switch to fail repeatedly.

    The tac engineer I was working with recommended 22.3.1.4, but that seems like a step. It is a different major release and does not even have any patches yet. I cannot find the CR he reference but here are the log messages.

    10/02/2017 10:02:38.34


  • 2.  RE: Code recommendations for X450G2

    Posted 10-05-2017 18:08
    Hello David,

    The easiest way around this issue it to re-create the SSH key on the stack. Here is an article that explains this a little better and has the CR:

    https://gtacknowledge.extremenetworks.com/articles/Solution/Why-does-Enter-passphrase-show-up-during-boot



  • 3.  RE: Code recommendations for X450G2

    Posted 10-05-2017 18:10
    Dave,

    Please let me know if this link works for you.

    Click Here For Extreme Networks Software/Hardware Compatability Matrix

    All the best,
    George


  • 4.  RE: Code recommendations for X450G2

    Posted 10-05-2017 18:08
    Patrick,

    Thanks, that is the same article the other engineer found.

    The work around is a bit of a rough as of the customer who will usually be looking to get back up and running fast. Both times I encountered this I saved the config as a script, unconfigured the stack, ran easy stacking, loaded the script, enabled ssh. It works but takes a few minutes.

    So my only real alternative would be the last patched version of 22.2.x? That should have a little more run time and be fully patched by now.

    Unless you advise against it I will likely go the 22.2.x route?

    Thanks,


  • 5.  RE: Code recommendations for X450G2

    Posted 10-05-2017 18:08
    Hello David,

    With any upgrade of code I would recommend looking at the release notes for that version to make sure there isn't any potential issues with the configuration running on the switch.

    The solution 2 workaround should prevent the issue form happening at all and prevent any downtime as long as it is done before any SSH attempts are made. I recently had a case where the customer did this and they did not experience any crash.

    Hope this helps!


  • 6.  RE: Code recommendations for X450G2

    Posted 10-05-2017 18:08
    Yes, I will check the release notes for the latest version of 22.2.x and see how that looks.

    Solution 2 did not work for us the first time we encountered this. The second time, i went strait to the nuclear option.

    Thanks for your input. I will check the release notes and post if i have any concerns.


  • 7.  RE: Code recommendations for X450G2

    Posted 10-05-2017 18:10
    George,

    I am aware of the Matrix that is what led me to the bugged code in the first place. We should probably update that more often than every 7 months.