ExtremeSwitching (EXOS)

  • 1.  MSM-A: Changing to watchdog warm reset mode

    Posted 11-06-2016 10:10
    Please I need the description for the below log.



  • 2.  RE: MSM-A: Changing to watchdog warm reset mode

    Posted 11-06-2016 13:14
    This could have been because of a power outage,. Do you have any more logs?


  • 3.  RE: MSM-A: Changing to watchdog warm reset mode

    Posted 11-06-2016 13:24
    Hi Thanks for your answer and below more log related to the issue.
    the problem that after this log the switch has been restarted.

    11/04/2016 07:10:43.78 [i] MSM-A: snmpMaster initialization complete
    11/04/2016 07:10:43.49 [i] MSM-A: DOS protect application started successfully
    11/04/2016 07:10:43.46 [i] MSM-A: Module in Slot-5 is inserted
    11/04/2016 07:10:42.42 [i] MSM-A: Module in Slot-2 is inserted
    11/04/2016 07:10:42.22 [i] MSM-A: **** tftpd started *****
    11/04/2016 07:10:42.13 [i] MSM-A: snmpSubagent initialization complete
    11/04/2016 07:10:41.67 [i] MSM-A: **** telnetd started *****
    11/04/2016 07:10:41.51 [i] MSM-A: Module in Slot-1 is inserted
    11/04/2016 07:10:41.49


  • 4.  RE: MSM-A: Changing to watchdog warm reset mode

    Posted 11-06-2016 13:37
    It looks like a power issue from the logs. There's not much to go on. Are there better logs in the "show log messages nvram" logs?



  • 5.  RE: MSM-A: Changing to watchdog warm reset mode

    Posted 11-06-2016 13:43
    Thanks a lot I try to check the power issue
    thanks again for your support


  • 6.  RE: MSM-A: Changing to watchdog warm reset mode

    Posted 11-10-2016 14:24
    we have been seeing this on and off for about a year now. we too thought it was power issues. we have since deployed UPS's that show no power issues. other extreme switches hooked up to the same UPS did not reboot at the same time. we have just updated to the newer software. 16.1.3.6 patch1-11, but are still having the issue. do you have a gtac ticket open? I am opening one now for a switch that just had a reboot.


  • 7.  RE: MSM-A: Changing to watchdog warm reset mode

    Posted 11-11-2016 18:46
    Did you see if there was a system dump file... show debug system-dump... If this is a hardware or process problem that brought about the instability that caused the reboot then it would generate a file. Also do you have dual MSM's if so and A is bad it should fail over to B and not reboot system.