ExtremeSwitching (EXOS)

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  • 1.  esupport download site problems?

    Posted 05-10-2016 07:01
    A quick question... Are there any issues with the esupport site at the moment?

    I can't get any downloads for the X480, despite entering an X480's serial number. All I get is a bunch of older EXOS releases, the most recent being 15.5.1 and I'd quite like to upgrade the 15.7.1 that we're already running, not go backwards.

    Paul.


  • 2.  RE: esupport download site problems?

    Posted 05-10-2016 07:25
    Could you try another serialnumber - it happend to me too - the issue was that the switch was not longer under contract so I wasn't able to see/load the newest code.

    -Ron


  • 3.  RE: esupport download site problems?

    Posted 05-10-2016 07:47
    I've raised a TAC case asking them to check entitlement - the only two I have I've tried, and they most certainly should be on support.

    Paul.