ExtremeWireless (Identifi)

  • 1.  Unable to generate the report from Wirelessplanner site.

    Posted 09-16-2018 08:49
    after good 5 mins the stie will return an error saying " Error generating report"
    i wish if we have screenshot upload option here


  • 2.  RE: Unable to generate the report from Wirelessplanner site.

    Posted 09-16-2018 11:18
    That option is available... click on the camera icon,




  • 3.  RE: Unable to generate the report from Wirelessplanner site.

    Posted 09-20-2018 20:21
    Apologies for the delay in acknowledgement. We have identified and corrected the issue. Report generation is now working again.

    Initially assessment indicated a quick fix (Allowing a 'Fixed!" status much earlier) but turned out to be a deeper/more involved investigation. Apologies for the inconvenience.