ExtremeWireless (Identifi)

  • 1.  3710i Extreme AP client connection

    Posted 11-20-2015 16:59
    I have two 3710 IdentiFi AP's in a conference room. The controller is a C25.There are also wireless mics, projector and Apple TV set up. When a wireless client enters the room they are unable to connect. If there are 25 devices in the room at the most 5 will connect. I have reset the AP's and the clients, but still no go. Has anyone experienced this or know of a solution. IN the controller they are set up like the 3610's and the 3825's I have.

    Thank you


  • 2.  RE: 3710i Extreme AP client connection

    Posted 11-23-2015 13:51
    Any load group settings?


  • 3.  RE: 3710i Extreme AP client connection

    Posted 11-23-2015 13:51
    Also are you using bridge at controller or ap? If B@AP, what type of switch are they attaching to? Any policy or mac locking rules on the switch?


  • 4.  RE: 3710i Extreme AP client connection

    Posted 11-23-2015 14:47
    Is the AP3710 active in both frequency bands (2.4 and 5 GHz)?


  • 5.  RE: 3710i Extreme AP client connection

    Posted 11-23-2015 19:59
    I do not have any load group settings. They are bridge at the AP. They are connected to a C3 switch. No policy or mac locking rules. Yes I do believe that they are active in both bands.


  • 6.  RE: 3710i Extreme AP client connection

    Posted 11-23-2015 20:00
    I would suggest contacting the GTAC so we can get a trace of the ap's eth0 port during the time of the issue.


  • 7.  RE: 3710i Extreme AP client connection

    Posted 11-25-2015 17:16
    OK. Thank you. That was my next route, but just wanted to see if anyone else had seen it and maybe had an easy fix.