ExtremeWireless (Identifi)

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How Often does EWC poll for AP graphs

  • 1.  How Often does EWC poll for AP graphs

    Posted 09-28-2017 11:39
    Hello,

    I'm looking at a DCS event within netsight that lasted ~5 minutes.:



    But when i look at the AP on the controller, the graphs do not show and spikes in Noise level:



    These contradict each other, so i'm wondering if anyone can tell me how often EWC polls for that graphical data and weather it's possible that events 5 minutes and shorter are not being represented. Thanks much.



  • 2.  RE: How Often does EWC poll for AP graphs

    Posted 09-29-2017 01:36
    Hi Joshua,

    EWC polls graphical data every 10-minute interval.

    Snipped from User guide.





  • 3.  RE: How Often does EWC poll for AP graphs

    Posted 09-29-2017 05:17
    The Netsight and EWC polling intervals are different. That's why you see contradictory results on the AP reports.


  • 4.  RE: How Often does EWC poll for AP graphs

    Posted 10-02-2017 22:06
    Hi,

    These are the steps below to configure the polling timeout values on EMC:

    1. Click Administration on GUI
    2. Click Options and find out Status Polling tab
    3. Configure Polling time

    or

    1. Start NetSight Console
    2. Click Tools > Options > Suite Options > Status Polling
    3. Configure Polling time

    Best regards,



  • 5.  RE: How Often does EWC poll for AP graphs

    Posted 10-02-2017 22:06
    Thanks Bin. Is it possible to modify the polling time for EWC rather than EMC? I rather reduce the polling time on EWC to 5 minutes than increase the polling time on EMC to 10 minutes.