ExtremeWireless (WiNG)

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How to restart database in NSight server

  • 1.  How to restart database in NSight server

    Posted 05-07-2018 09:30
    Hi

    I have a vx9000 with Nsight installed. Today I have not been able to enter Nsigh showing me the following error: communication error.

    The sh nsight status command shows the following:

    Nsight is enabled
    Nsight report and aggregation daemon is running
    Nsight alarm daemon is running
    Nsight server daemon is running
    Database server is local
    Database server is not reachable

    I tried to restart the service with the command: service database server restart but it shows me the following error:

    % Error: NSight must be disabled before using this command.

    Is there any way to restart the Nsigh service without having to restart the vx9000 completely?

    [/code]Thanks.



  • 2.  RE: How to restart database in NSight server

    Posted 05-07-2018 09:44
    service database server (start|stop|restart)


  • 3.  RE: How to restart database in NSight server

    Posted 05-07-2018 09:49
    Can you confirm the firmware version your running and also ensure that you are scaling as per requirements.

    Scaling – NSight on Virtualized VX9000 Platform



  • 4.  RE: How to restart database in NSight server

    Posted 05-07-2018 09:49
    Hello, Robert
    I've tried this. But this command returns the error:
    % Error: NSight must be disabled before using this command.



  • 5.  RE: How to restart database in NSight server

    Posted 05-07-2018 09:51
    The version of vx9000 is 5.9.1.2


  • 6.  RE: How to restart database in NSight server

    Posted 05-07-2018 09:51




  • 7.  RE: How to restart database in NSight server

    Posted 05-07-2018 11:12
    Can you confirm that you have enabled the database I believe the command is En Self Use database-policy default But I’m on phone not my computer


  • 8.  RE: How to restart database in NSight server

    Posted 05-07-2018 09:49
    can you provide the output of command 'show file systems' ?


  • 9.  RE: How to restart database in NSight server

    Posted 05-07-2018 09:49
    Also 'show database statistics' & 'show database status'


  • 10.  RE: How to restart database in NSight server

    Posted 05-07-2018 09:49
    I attach the results of the commands:

    vx9000-B004F8*#sh file systems
    File Systems:

    Size(Mb) Free(Mb) Use% Type Prefix
    68 58 14 flash nvram:
    1930 1596 17 flash flash:
    3860 0 100 - vmsdb:
    3860 0 100 flash internal (/vms)



    vx9000-B004F8*#sh database statistics
    % Database server is not running

    vx9000-B004F8*#sh database status
    % Database server is not running



  • 11.  RE: How to restart database in NSight server

    Posted 05-07-2018 09:49
    Well, there's your problem. You ran out of space.


  • 12.  RE: How to restart database in NSight server

    Posted 05-07-2018 09:49
    Sorry, I had not seen it.
    And that space of 3860, what do you mean?
    Is the RAM assigned to the virtual machine?
    I'm not sure, I would have to verify it, but I think the machine has a minimum of 24GB of RAM.
    If I was wrong. Could more RAM be allocated to the virutal machine without losing licenses or config?

    Thanks.



  • 13.  RE: How to restart database in NSight server

    Posted 05-07-2018 09:49
    Essentially you have not scaled your NSight correctly when you built the VX9000.


  • 14.  RE: How to restart database in NSight server

    Posted 05-07-2018 09:49
    and has no solution?
    Can I expand the VX's features to expand the Nsight features?


  • 15.  RE: How to restart database in NSight server

    Posted 05-07-2018 09:49
    You ran out of disk space (storage), not RAM. There are several solutions, but I suggest contacting the GTAC for step by step instructions.

    These include attaching a new disk or migrating to another VM with proper amount of resources.

    It might be tricky if you need your old data, so GTAC is your best bet.



  • 16.  RE: How to restart database in NSight server

    Posted 05-07-2018 09:49
    you were right. The VX9000 does not have the necessary resources. The vx was installed with the default values of 8GB of hard disk and 4GB of RAM. I will open a case with GTAC.
    Thanks