ExtremeWireless (WiNG)

  • 1.  dot11i timeout wing 5.8.5

    Posted 05-17-2017 08:24
    Motorola G3/4 mobile phones will not authenticate with wlan, Dot11i timeout. If I set the wifi to be Open its fine, but will not connect using wpa-ccmp or wpa2-ccmp. I have changed the timeouts
    to the following
    (config-wlan-test)#wpa-wpa2 handshake attempts 5
    (config-wlan-test)#wpa-wpa2 handshake timeout 200 300 400 500

    Sometimes it will connect and then drops. I have tried this on a BNOB ( Brand new out the Box ) Motorola G4 and it does the same as the G3

    Iphone connects no problem , But the strange thing is My G4 connects fine

    the G3's are at andriod v6.01 anf my G4 is at v7.0

    The AP's are a Mixture of 7131 / 7532 Dual radio 2.4 & 5Ghz

    Any Idea's please on how to fix


  • 2.  RE: dot11i timeout wing 5.8.5

    Posted 05-17-2017 10:49
    Hi Phil

    What version of Wing do the APs have ??

    You can do a test with TKIP-CCMP



  • 3.  RE: dot11i timeout wing 5.8.5

    Posted 05-17-2017 11:03
    Hi,
    mostly it's a client or RF problem. You can do the following for a test:

    change the timeout to value of 1500 (do not use productive!)

    Now you can to a remote-debug for example with this:

    remote-debug live-pktcap rf-domain


  • 4.  RE: dot11i timeout wing 5.8.5

    Posted 05-17-2017 11:15
    The Ap's all have 5.8.5,, The RF when you look on the RFS and on the device is very good

    We have 3 Wlans, all sowing very Good signal, but the new 4th WLAN is showing a reduced signal strenghth for some reason ?

    I have tried with TKip-ccmp and its the same issue, if the wlan is Open then the device will connect with out issue

    I will try the remote-debug later today

    Thanks for your suggestions
    Phil


  • 5.  RE: dot11i timeout wing 5.8.5

    Posted 05-22-2017 07:42
    Hello
    I tried the "remote-debug live-pktcap rf-domain


  • 6.  RE: dot11i timeout wing 5.8.5

    Posted 05-22-2017 14:10
    You set the target tftp?

    Try:

    RFSXXXX#remote-debug live-pktcap rf-domain default write tftp://x.x.x.x/wireless.pcap radio all count 20000 filter ether host 00-23-68-A9-FD-5F




  • 7.  RE: dot11i timeout wing 5.8.5

    Posted 05-22-2017 14:30
    I will try tomorrow,

    thanks for your assistance



  • 8.  RE: dot11i timeout wing 5.8.5

    Posted 06-08-2017 09:23
    hi, I have created a smart RF policy,, and that seems to have settled things down for,
    thanks for your help