ExtremeWireless (WiNG)

  • 1.  How to reset wm3600

    Posted 06-30-2014 13:59
    Lost admin password to w3600. Need to know how to perform complete factory reset.


  • 2.  RE: How to reset wm3600

    Posted 06-30-2014 14:17
    Hey Mike

    to reset a WM type in reset into the login and FactoryDefault in password. Note case sensitive.

    Thanks
    P


  • 3.  RE: How to reset wm3600

    Posted 06-30-2014 14:17
    Super thanks. Such a fast response.!
    Couldn't find this in any documents.


  • 4.  RE: How to reset wm3600

    Posted 06-30-2014 14:17
    No worries Mike let us know if there is anything else.

    P


  • 5.  RE: How to reset wm3600

    Posted 06-30-2014 14:17
    Learned a bit more on this issue. If running 4.x the reset is different:

    To restore Motorola Wireless Controllers to factory default from the login prompt:

    Login to the controller with the following credentials:

    WM3600 login: cli

    User Access Verification

    Username: restore

    Password: restoreDefaultPassword

    WARNING: This will wipe out the configuration (except license key) and user data under "flash:/" and reboot the device

    Do you want to continue? (y/n):y


  • 6.  RE: How to reset wm3600

    Posted 06-30-2014 14:17
    Sorry Mike I assumed 5.x as it has been a while since we had 4.x Thanks for posting the steps for others.

    P


  • 7.  RE: How to reset wm3600

    Posted 06-30-2014 14:17
    My WM3600 is not connected through serial port. Showing some different characters. please help



  • 8.  RE: How to reset wm3600

    Posted 06-30-2014 14:17
    Hi OP,
    Welcome to The Hub! Can you please create a new conversation and share with us a screenshot of the output you're seeing?
    Also, let us know what version the controller is running.


  • 9.  RE: How to reset wm3600

    Posted 06-30-2014 14:17
    Hi OP,

    I agree with Drew, it would be best to create a new conversation for this with a screenshot of the output.

    However, taking a bit of a shot in the dark, is the baud rate set correctly? The WM3600's console port runs at 19200 baud, and most PuTTY and most other terminal emulators default to 9600 baud. A baud rate mismatch could lead to garbled text being seen.

    -Brandon


  • 10.  RE: How to reset wm3600

    Posted 06-30-2014 14:17
    snapshot of garbage seen under hyper terminal




  • 11.  RE: How to reset wm3600

    Posted 06-30-2014 14:17
    If you are connected to a WM3400/3600/3700 the serial port needs to be configured for 19200 baud... Sounds like you are trying 9600?


  • 12.  RE: How to reset wm3600

    Posted 06-30-2014 14:17
    it is connected at 19200