ExtremeWireless (WiNG)

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How to restore factory default AP 4610-ROW?

  • 1.  How to restore factory default AP 4610-ROW?

    Posted 09-12-2017 02:04
    I have an AP 4610-ROW but I can't loggin because I don't have user and password. How can I make a password recovery or reset to factory default this AP?

    altitude How do I reset my 4610 device to CLI mode?
    If not, please ask your controller how to do it.

    controller version : WM3700 5.4.4.0-047R

    Altitude 4610 model



  • 2.  RE: How to restore factory default AP 4610-ROW?

    Posted 09-12-2017 02:28
    Jeon,

    The default username is admin and the password is abc123 or admin123. In case, if this doesn't work out, try using the credentials of your controller.


  • 3.  RE: How to restore factory default AP 4610-ROW?

    Posted 09-12-2017 02:31
    Jeon,

    Adding to my earlier conversation, once you gain access to the AP execute the command "erase start-config" to wipe the configuration from the AP.

    I think there is a hard reset button available for the AP4610 to reset it.


  • 4.  RE: How to restore factory default AP 4610-ROW?

    Posted 09-12-2017 02:36
    Jeon,

    One more add-ons.

    As a last resort even you could try the Motorola_AP_Discover_Tool to reset it to it's default configuration. The procedure is more or less similar.


  • 5.  RE: How to restore factory default AP 4610-ROW?

    Posted 09-14-2017 04:18
    Hello,

    how can i Reset my AP 4610-ROW without ip-Adress?

    I use a WM 3700. But i cant see the AP in the Dashboard


  • 6.  RE: How to restore factory default AP 4610-ROW?

    Posted 09-14-2017 04:25
    Daniel,

    Could you please check, if there is a hard reset button in the AP and try resetting? If not, try the Motorola_AP_Discover_Tool to reset it to it's default configuration. The procedure is more or less similar as shown below:-

    http://www.smartpctricks.com/2014/11/reset-motorola-access-point-ap6532.html



  • 7.  RE: How to restore factory default AP 4610-ROW?

    Posted 09-14-2017 08:50
    At the moment we got 9 APs connected with one Switch. With the Application "APDiscoverTool" none is shown. The problem consists since the upgrade to version 5.5.
    All APs with the version 5.X are working fine. 9 APs, which are lying right before, seem to have an older verion. (Mfg. Date 29SEP10)
    I configured the IP like it is described in the Link -> 168.254.166.2 // MAC address was the : A61C -> 166.28
    Still no APs is found.