ExtremeWireless (WiNG)

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Couldn't download firmware AP71XX_WiNG_v5.8.6.9.zip

  • 1.  Couldn't download firmware AP71XX_WiNG_v5.8.6.9.zip

    Posted 09-05-2018 13:47
    Hi
    I tried to create a case but got another problem "Collection size 12,115 exceeds maximum size of 1,000.", so I cannot create case in order to download. The 5.8.6.9 PATCH for AP7131 is to address FIX of WPA2 KRACK vulnerabilities – it very vital for me.

    Thank you


  • 2.  RE: Couldn't download firmware AP71XX_WiNG_v5.8.6.9.zip

    Posted 09-05-2018 18:35
    Hi Mark,
    The account tied to your email address I see here on The Hub isn't linked to a portal account (somehow).
    Can you please email portal@extremenetworks.com" target="_blank" rel="nofollow noreferrer noopener">portal@extremenetworks.com to let them know about this issue? Please be sure to mention which account you're logging in with.


  • 3.  RE: Couldn't download firmware AP71XX_WiNG_v5.8.6.9.zip

    Posted 09-08-2018 05:24
    Hi,
    I don't know what's wrong but I have the same mail for both accounts


  • 4.  RE: Couldn't download firmware AP71XX_WiNG_v5.8.6.9.zip

    Posted 09-17-2018 05:26
    any info?


  • 5.  RE: Couldn't download firmware AP71XX_WiNG_v5.8.6.9.zip

    Posted 09-17-2018 05:26
    We aren't able to create portal accounts using "free" email services like the one your address is associated with.
    Please create a new Extreme Portal account using a corporate email address.