ExtremeWireless (WiNG)

  • 1.  Zebra ap 7622, ge1 port disabled. How do I factory reset the device?

    Posted 07-21-2017 03:53
    Zebra ap 7622, ge1 port disabled. How do I factory reset the device?


  • 2.  RE: Zebra ap 7622, ge1 port disabled. How do I factory reset the device?

    Posted 07-21-2017 03:57
    Please connect to the Console port and type

    # erase startup config


  • 3.  RE: Zebra ap 7622, ge1 port disabled. How do I factory reset the device?

    Posted 07-21-2017 03:57
    Thank you. I will try


  • 4.  RE: Zebra ap 7622, ge1 port disabled. How do I factory reset the device?

    Posted 07-21-2017 04:01
    Connect via serial (19200 or 115200) and login with:
    user: reset
    password: FactoryDefault

    was the AP adopted by a controller? If yes, it should reboot 10-15 minutes and come up with a config error.


  • 5.  RE: Zebra ap 7622, ge1 port disabled. How do I factory reset the device?

    Posted 07-21-2017 04:01
    No. It is not adopted to controller.


  • 6.  RE: Zebra ap 7622, ge1 port disabled. How do I factory reset the device?

    Posted 07-21-2017 04:01
    I tried to using console cable with "reset" credential, but it given error "login failure"


  • 7.  RE: Zebra ap 7622, ge1 port disabled. How do I factory reset the device?

    Posted 07-21-2017 04:01
    This works only 15 minutes after the boot. Try to reboot the AP and than login.


  • 8.  RE: Zebra ap 7622, ge1 port disabled. How do I factory reset the device?

    Posted 07-21-2017 06:07
    Hi Gihan,

    please find GTAC knowledge article describing How to factory default WiNG devices

    Also, be careful configuring VLANs and LAN ports via SwiftUI as described in this thread

    Regards,
    Ondrej


  • 9.  RE: Zebra ap 7622, ge1 port disabled. How do I factory reset the device?

    Posted 07-21-2017 06:07
    Thank you


  • 10.  RE: Zebra ap 7622, ge1 port disabled. How do I factory reset the device?

    Posted 07-21-2017 10:31
    Hello Gihan,

    Here's another link with instructions on resetting the AP: How to factory reset the config of a WiNG AP from CLI

    Regards,

    Chris


  • 11.  RE: Zebra ap 7622, ge1 port disabled. How do I factory reset the device?

    Posted 07-21-2017 10:31
    Thank you


  • 12.  RE: Zebra ap 7622, ge1 port disabled. How do I factory reset the device?

    Posted 07-21-2017 11:06
    Hi Gihan,

    To reset the AP7622 to factory settings you will need console access, and log in with the following credentials:

    User name: restore

    Password: FactoryDefault

    You can find more information on the following GTAC article:

    How to factory reset the config of a WiNG AP from CLI

    Regards,

    Daniel.



  • 13.  RE: Zebra ap 7622, ge1 port disabled. How do I factory reset the device?

    Posted 07-21-2017 11:06
    Is that user name is correct..? I heard username is "reset". K I will try with this. Thank you.