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VX9000e - Upgrade firmware from 5.8.6.5 to 5.9.0.0 - Wing Express cannot be updated to wing?

  • 1.  VX9000e - Upgrade firmware from 5.8.6.5 to 5.9.0.0 - Wing Express cannot be updated to wing?

    Posted 08-24-2017 19:27
    I cannot upgrade from VX9000E-5.8.6.5-002R.img to VX9000E-5.9.0.0-033R.img

    I get the error: Wing Express cannot be upgraded to Wing?Thanks


  • 2.  RE: VX9000e - Upgrade firmware from 5.8.6.5 to 5.9.0.0 - Wing Express cannot be updated to wing?

    Posted 08-24-2017 19:30
    This is known issue. We are working on a patch. Or you can instead do - upgrade to 5.8.6.0 and then to 5.9.0.0.



  • 3.  RE: VX9000e - Upgrade firmware from 5.8.6.5 to 5.9.0.0 - Wing Express cannot be updated to wing?

    Posted 08-25-2017 05:06
    Hello Alona, This is the great information. Could you create one article on our Extreme GTAC Knowledge?

    Many thanks in advanced.
    Bin


  • 4.  RE: VX9000e - Upgrade firmware from 5.8.6.5 to 5.9.0.0 - Wing Express cannot be updated to wing?

    Posted 08-24-2017 19:30
    Thanks, I cant find 5.8.6.0 in the Downloads page inside the Extreme Portal? Where can i find the 5.8.6.0 firmware? Thanks.



  • 5.  RE: VX9000e - Upgrade firmware from 5.8.6.5 to 5.9.0.0 - Wing Express cannot be updated to wing?

    Posted 08-25-2017 05:06
    Hello Bin,

    Please check out article WiNG Express device will not upgrade to newer code which addresses this issue.

    Regards


  • 6.  RE: VX9000e - Upgrade firmware from 5.8.6.5 to 5.9.0.0 - Wing Express cannot be updated to wing?

    Posted 08-25-2017 05:06
    Thanks, cant find 5.8.6.0 in the Downloads page inside the Extreme Portal? Where can i find the 5.8.6.0 firmware? Thanks


  • 7.  RE: VX9000e - Upgrade firmware from 5.8.6.5 to 5.9.0.0 - Wing Express cannot be updated to wing?

    Posted 08-25-2017 05:06
    Hello Martin,

    Please contact our technical support team to create a case for same. We will be able to help you out with your request.

    Regards,


  • 8.  RE: VX9000e - Upgrade firmware from 5.8.6.5 to 5.9.0.0 - Wing Express cannot be updated to wing?

    Posted 08-25-2017 05:06
    Hello Christoph.
    Thank you so much. The KCS article will be very useful reference.

    Regards,