ExtremeWireless (WiNG)

  • 1.  AP7522 - Radio1 Keeps getting turned off - "RADIO STATE HIDDEN"

    Posted 08-09-2018 12:43

    AP7522 Wing5.9.2.0-032R in VC mode. Various APs turning off 2.4GHz radio


  • 2.  RE: AP7522 - Radio1 Keeps getting turned off - "RADIO STATE HIDDEN"

    Posted 08-09-2018 12:46
    If you look at the output of 'show wireless radio detail', does it show a reason for the radio being shut down?


  • 3.  RE: AP7522 - Radio1 Keeps getting turned off - "RADIO STATE HIDDEN"

    Posted 08-09-2018 12:49

    Hi

    This is a new feature in SMART-RF 2.0. It tries to avoid the oversaturation of the 2.4 GHZ band by having the radios broadcast a null SSID instead of the one defined in the configuration to Disable, open the smarf-rf policy in the WEB Interface. Go to the "SELECT SHUTDOWN" tab and disable it


  • 4.  RE: AP7522 - Radio1 Keeps getting turned off - "RADIO STATE HIDDEN"

    Posted 08-09-2018 12:49

    Hi - there is no option for this in the Swift UI that I can see. Maybe I can do this via CLI instead?


  • 5.  RE: AP7522 - Radio1 Keeps getting turned off - "RADIO STATE HIDDEN"

    Posted 08-09-2018 12:49
    CLI is the place to look


  • 6.  RE: AP7522 - Radio1 Keeps getting turned off - "RADIO STATE HIDDEN"

    Posted 08-09-2018 12:49
    Hi,

    You must reboot the access point and force it starting the standard mode.


  • 7.  RE: AP7522 - Radio1 Keeps getting turned off - "RADIO STATE HIDDEN"

    Posted 08-09-2018 12:49

    O.K. I have done that -thanks


  • 8.  RE: AP7522 - Radio1 Keeps getting turned off - "RADIO STATE HIDDEN"

    Posted 08-09-2018 12:51
    Hi Brandon - not that I recall. I snagged the CLI on an affected radio:





  • 9.  RE: AP7522 - Radio1 Keeps getting turned off - "RADIO STATE HIDDEN"

    Posted 08-09-2018 12:52
    Smart RF is switching of the 2.4Ghz radio because it belive there is to much RF in the 2.4Ghz band

    following lines configure this feature

    select-shutdown
    select-shutdown cci-high-threshold -80
    select-shutdown cci-low-threshold -100
    select-shutdown frequency-limiter 10
    select-shutdown frequency 60

    to disable

    no select-shutdown

    I would state this is a very good feature,and i would not recommend disabling it



  • 10.  RE: AP7522 - Radio1 Keeps getting turned off - "RADIO STATE HIDDEN"

    Posted 08-09-2018 12:52

    Thank you. I have applied this to the smart rf policy via CLI. If I don't disable it the site loses coverage - there are some BT hubs located in the vicinity of 2 APs in the warehouse so this may be the cause of the problem. Of note all 4 APs are using ch 6 so this could indicate congestion.


  • 11.  RE: AP7522 - Radio1 Keeps getting turned off - "RADIO STATE HIDDEN"

    Posted 08-09-2018 12:52
    please up load the smart rf report, so we can see why the aps are choosing channel 6 there must be a good reason

    #remote-debug copy-smart-rf-report rf-domain default write

    URL URLs: tftp://


  • 12.  RE: AP7522 - Radio1 Keeps getting turned off - "RADIO STATE HIDDEN"

    Posted 08-09-2018 12:52

    Thank you. I can't install a tftp server on the remote P.C so the best I could do was run the various smart-rf outputs via CLI into notepad including interfering APs, neighbours, history etc.

    download from here:
    https://drive.google.com/file/d/1RvHX5vC-mtaWzLAXW4esfF2geZyL_2X6/view?usp=sharing