ExtremeWireless (WiNG)

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APs unable to adopt to Controller RFS6K v5.8

  • 1.  APs unable to adopt to Controller RFS6K v5.8

    Posted 05-31-2018 22:58
    Hi Champs!

    Our client having issue where the APs at one of the sites are not joining the controller. Though the APs are up and running, serving the clients as well but we can’t see them online on controller.

    We can ping the APs from the controller CLI and vice versa.

    Another thing we noticed yesterday, when we logged into GUI of an AP, we could see rest of the APs there.

    Any thoughts?



    RFS6000 v5.8

    AP Model: AP7131



  • 2.  RE: APs unable to adopt to Controller RFS6K v5.8

    Posted 05-31-2018 23:18
    Dear Moin, I would suggest you to take a look at this knowledge article:
    What is recommended MINT MTU size?

    Check to see if Ap is configured to be adopted to the controller or virtual controller ie AP
    Do let us know the outcome~



  • 3.  RE: APs unable to adopt to Controller RFS6K v5.8

    Posted 05-31-2018 23:24
    The APs have the correct config on them and they are serving the clients.
    All the APs are configured to join the controller with following cli command:

    controller host [i]


  • 4.  RE: APs unable to adopt to Controller RFS6K v5.8

    Posted 05-31-2018 23:28
    Hi Moin,

    Did you try to check on license count?
    What is the message you get from show adoption history or show mint mlcp history?



  • 5.  RE: APs unable to adopt to Controller RFS6K v5.8

    Posted 05-31-2018 23:29
    If that is the case this knowledge article should help~
    What is recommended MINT MTU size?

    By the way, for remote site AP, you should be using
    controller host [i] level 2
    For more information, please refer to the best practice guide pg 12



  • 6.  RE: APs unable to adopt to Controller RFS6K v5.8

    Posted 05-31-2018 23:35
    it's configured as

    controller host [i] pool 1 level 2


  • 7.  RE: APs unable to adopt to Controller RFS6K v5.8

    Posted 06-01-2018 10:25
    In case any low bandwidth WAN links are present between the remote sites with high latency and packet loss, it is recommended to increase the default MiNT Hello Interval and Adjacency Hold Timer on both AP and Controller Profile. Usually hello interval value of 60 with adjacency hold-time of 180 should suffice on high latency links, but in some rare cases it may be extended to 120 hello interval and 360 adjacency hold-time.


  • 8.  RE: APs unable to adopt to Controller RFS6K v5.8

    Posted 06-01-2018 10:25
    Access Point Profile Example:

    !
    profile ap7532 default-ap7532
    autoinstall configuration
    autoinstall firmware
    interface radio1
    interface radio2
    interface ge1
    interface vlan1
    ip address dhcp
    ip address zeroconf secondary
    ip dhcp client request options all
    interface pppoe1
    use firewall-policy default
    use client-identity-group
    default controller
    hello-interval 60 adjacency-hold-time 180 service pm sys-restart
    router ospf
    !