ExtremeWireless (WiNG)

  • 1.  Extreme AP7502 firmware upgrading issue

    Posted 10-06-2018 07:19
    Hi,
    I have Extreme access point AP7502, I have upgraded the firmware of AP to 5.9.1.0-029R. After upgrading firmware when I try to login AP through GUI showing error 404 not found.


  • 2.  RE: Extreme AP7502 firmware upgrading issue

    Posted 10-06-2018 07:40
    If you put "WiNG error 404" in the search = upper right corner you get this.

    https://gtacknowledge.extremenetworks.com/articles/Q_A/Why-I-am-unable-to-log-into-newly-bought-AP75...


  • 3.  RE: Extreme AP7502 firmware upgrading issue

    Posted 10-06-2018 07:49
    Hi Ronald,

    my AP IP https://169.254.21.122

    where i put this WiNG error 404 ?


  • 4.  RE: Extreme AP7502 firmware upgrading issue

    Posted 10-06-2018 07:49
    What I mean is that you've a search function on this forum webpage for knowledge base articles and other available information.

    It's in the upper right corner of this/the TheHub portal


  • 5.  RE: Extreme AP7502 firmware upgrading issue

    Posted 10-06-2018 08:00
    Please find the screenshot




  • 6.  RE: Extreme AP7502 firmware upgrading issue

    Posted 10-06-2018 10:31
    You have installed a LEAN image on the AP.

    The LEAN image does not include a GUI to save space for other tasks such as storing Captive Portal pages.

    The idea is as you are controlling the AP remotely, there is no requirement to have a local GUI.

    if you require a Gui you can use the CLI command on the controller to load a new version of the AP7502 code

    If you look at the ZIP file you will see both images

    AP7502-LEAN-5.9.2.1-002R.img

    AP7502--5.9.2.1-002R.img

    if you use

    device-upgrade command

    device-upgrade load-image ap7502

    URL Location of firmware image
    URLs: tftp://


  • 7.  RE: Extreme AP7502 firmware upgrading issue

    Posted 10-06-2018 14:27
    You need to upgrade your AP one more time via CLI using the non 'LEAN' image.

    How To: How to upgrade WiNG AP firmware via CLI using FTP server


  • 8.  RE: Extreme AP7502 firmware upgrading issue

    Posted 10-06-2018 14:47
    Upgrade using the standard image file, not the LEAN image. Also strongly advise to upgrade to a minimum of v5.9.1.5 to avoid known/resolved issues since v5.9.1.0. The latest/current firmware release for the AP7502 is v5.9.2.3 and should have v5.9.2.4 released early next week.