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Surface Tablet connected to AP3640-NAM AP very slow accessing the Internet

  • 1.  Surface Tablet connected to AP3640-NAM AP very slow accessing the Internet

    Posted 04-03-2014 18:01
    I have a user that has a Surface tablet and when the tablet is connected to the Thick 3640-NAM AP he is experiencing very slow connectivity to the Internet. I connect to the same AP with my laptop or Ipad and both work fine. Are there any settings that have to be set on the AP to remediate this issue? I also have thin 3715i APs and the surfaces tablets work fine on the 3715i APs.


  • 2.  RE: Surface Tablet connected to AP3640-NAM AP very slow accessing the Internet

    Posted 04-07-2014 10:41
    Please work with GTAC on this issue so that they can help you to troubleshoot and identify the problem.


  • 3.  RE: Surface Tablet connected to AP3640-NAM AP very slow accessing the Internet

    Posted 04-07-2014 10:44
    Write a reply


  • 4.  RE: Surface Tablet connected to AP3640-NAM AP very slow accessing the Internet

    Posted 04-07-2014 10:44
    Will do. Thanks.


  • 5.  RE: Surface Tablet connected to AP3640-NAM AP very slow accessing the Internet

    Posted 04-07-2014 12:02
    Write a reply