Network Architecture & Design

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extreme 450e booting problem

  • 1.  extreme 450e booting problem

    Posted 08-02-2017 11:17

    At the beginning it was a problem with my switch Fans
    then Then the switch turned off
    and i can't have an acces to my switch
    i tried to booting the switch with this soltion
    https://extremeportal.force.com/ExtrArticleDetail?an=000074969
    but without result
    If I try to install EXOS (summitX-15.3.3.5.xos) from bootrom it failed with the following error :

    download: The image you attempted to load is either not a recovery image or it may be corrupted. Please try again.

    RackMultipart20170802-32755-h6gdgg-Captureextrem_inline.png

     

     

     



  • 2.  RE: extreme 450e booting problem

    Posted 08-02-2017 12:37

    This is probably a hardware failure. I'd recommend opening up an RMA with GTAC.



  • 3.  RE: extreme 450e booting problem

    Posted 08-02-2017 13:43
    but can we assert that this is a hardware failure 🙂


  • 4.  RE: extreme 450e booting problem

    Posted 08-02-2017 14:07
    Ahmed,

    Based on experience and the fact that you have already tried to reload EXOS through the bootrom we believe this is a hardware issue. You can try to get into the bootrom and type in "boot 3" to see if the diagnostic partition is still active. If that doesn't work then I confirm what Brandon said.


  • 5.  RE: extreme 450e booting problem

    Posted 08-03-2017 06:15
    boot 3 doesn't work too


  • 6.  RE: extreme 450e booting problem

    Posted 08-03-2017 06:41
    Looks like a hardware failure. Unable to upgrade from BootROM. Raise a GTAC case to process an RMA