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X460 Fan module FB Shipping Part?

  • 1.  X460 Fan module FB Shipping Part?

    Posted 09-26-2017 01:34
    Hi. I need to do a RMA process for a Summit X460 Fan module FB. I must first send the defective part to extreme in order to deliver me the replacement part?


  • 2.  RE: X460 Fan module FB Shipping Part?

    Posted 09-26-2017 01:48
    It depends on which type of RMA for your device. For Return and Replace RMA, you will need to return the equipment prior to getting a replacement shipped to you. You can refer to below article for RMA FAQ.
    https://gtacknowledge.extremenetworks.com/articles/How_To/Return-Material-Authorization-RMA-Process-...

    Submit an RMA Case on the Extreme Portal
    https://gtacknowledge.extremenetworks.com/articles/How_To/Submit-RMA-via-New-Support-Portal



  • 3.  RE: X460 Fan module FB Shipping Part?

    Posted 09-26-2017 01:48
    Thank you for assist.