Security & Access Control

Getting error on the Defender Application in Policy generator

  • 1.  Getting error on the Defender Application in Policy generator

    Posted 20 days ago
      |   view attached
    Hi ,

    I am having an issue with the Defender Application ( v3.41.14.) . I used several SA201 and got the same error 
    I was using the Sa201 connected to an équipement and while generating the policy and after 4 days or so the application stops by itself and apply the deny_All rule which caused the protected device to get disconnected from the network.
    The error message is : Capture already running, started from the other peer. All simultaneous captures have to be started from the same peer( Please start a new capture from the other peer).Request rejected

    Did someone got the same message and how can the issue be solved ? please see the attached screen capture of the error message.
    Is it related to software version ?
    I am running the Extreme controller VE6120 Medium 05.26.03.0016
    and the Defender application v03.41.14

    Thanks in advance for your answers.
    Alexis.