FAQs

S-Series CPU Utilization Spike on the "Hardware Maintenance" task

  • 1.  S-Series CPU Utilization Spike on the "Hardware Maintenance" task

    Posted 11-27-2013 18:32
    Article ID: 12846

    Products
    S-Series

    Symptoms
    The output of a 'show system utilization' command displays high CPU utilization on the "Hardware Maintenance" task.
    Possible module reset.
    In the output of a 'show support' command, the message log contains one or more items similar to this:<3>bcmStrat[2.bcmDPC]unit 0 L3_ENTRY_ONLY entry 2139 parity error[/code]
    Solution/Workaround
    Please contact the GTAC for assistance.

    Workaround:
    A module reset, which occurs automatically with firmware 7.03.xx.xxxx and higher, will temporarily clear the high CPU utilization. With lower firmware, the user may manually issue a reset for this purpose.