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DFE 'show system hardware' displays Chassis MAC instead of Serial#

  • 1.  DFE 'show system hardware' displays Chassis MAC instead of Serial#

    Posted 11-22-2013 21:00
    Article ID: 5594

    Products
    DFE

    Protocols/Features
    SNMP

    Goals
    Determine serial number via MIBs
    Serial number

    Symptoms
    Serial number incorrect
    Cannot access chassis serial number
    Displayed serial number does not match white sticker
    What is described as the chassis serial number is the MAC address
    'show system hardware'
    "Chassis Serial Number"

    Cause
    The chassis models supporting FTM2 (6C107, 7C107, 7C105P, 7C103, 7C111) have an ID chip because the DFE design calls for knowing when a blade is being installed in a different chassis (5037).

    Upon system login and as output of the 'show system hardware' command, as shown below there is provision to use that ID chip as an information source for display of the Chassis Serial Number:
    Username: admin
    Password:


    M A T R I X N 3 P L A T I N U M
    Command Line Interface

    Enterasys Networks, Inc.
    50 Minuteman Rd.
    Andover, MA 01810-1008 USA

    Phone: +1 978 684 1000
    E-mail: support@enterasys.com
    WWW: http://www.enterasys.com

    (c) Copyright Enterasys Networks, Inc. 2005

    Chassis Serial Number: 0001f47f17c9
    Chassis Firmware Revision: 05.11.25

    DFE Platinum(su)->show system hardware

    CHASSIS HARDWARE INFORMATION
    ----------------------------

    Chassis Type: Matrix N3 Platinum
    Chassis Serial Number: 0001f47f17c9
    Chassis Power Supply 1: Installed & Operating, AC, Not Redundant
    Chassis Power Supply 2: Not Installed
    Chassis Fan: Installed & Operating
    PoE Power Supply 1: Info Not Available
    PoE Power Supply 2: Info Not Available
    PoE Power Supply 3: Info Not Available
    PoE Power Supply 4: Info Not Available
    Min Switch Chip Revision: 1.50

    SLOT HARDWARE INFORMATION
    -------------------------

    SLOT 1
    Model: 7H4382-49
    Serial Number: 031800153248
    Part Number: 9403745
    --More--