FAQs

Create and submit a Product Enhancement Request

  • 1.  Create and submit a Product Enhancement Request

    Posted 11-15-2013 15:43
    Article ID: 2489

    Related to
    Care request

    Cause
    Product is currently functioning as designed and you would like functionality change or a new enhancement to the product.

    Solution
    Please Include the following Required information In an E-Mail to our Global Technical Assistance Center:

    REQUIRED INFORMATION:
    ===============================
    COMPANY NAME:
    COMPANY CONTACT PERSON:
    COMPANY ADDRESS:
    CONTACT PERSON TELEPHONE #:
    CONTACT PERSON E-MAIL ADDRESS:
    RELATED CASE NUMBER: (IF ANY)
    PRODUCT:

    REQUESTED ENHANCEMENT TEXT:

    I.E.: We would like to have all 9 groups of RMON included for this xxx board.

    select c4-web@enterasys.com" target="_blank" rel="nofollow noreferrer noopener">here to mail enhancement request