General Discussion

  • 1.  Wireless Planner / RF Planner login Fail

    Posted 10-02-2017 05:14
    Hi Community

    I have an issue logging into the RF Planner tool.
    My credentials worked fine last week but this week it claims "Invalid credentials".

    I have been in contact with another two engineers and they are experiencing the same issue.
    Both of them could still login last week but today they also recieve "Invalid Credentials"

    Does anyone else have the same issue with the tool??

    (I am desperately needing to complete some plans) 😢


  • 2.  RE: Wireless Planner / RF Planner login Fail

    Posted 10-02-2017 05:28
    Hi guys

    Further to the above the portal does not allow for country selection prior to login. Login attempt with previously working credentials fails for me too.

    Need to access this urgently.

    Regards,
    Francois


  • 3.  RE: Wireless Planner / RF Planner login Fail

    Posted 10-03-2017 12:20
    Andre and Francois,

    I had problems yesterday too but it is now working for me. Can you let us know if this is still not working?

    Thank you,
    Jason


  • 4.  RE: Wireless Planner / RF Planner login Fail

    Posted 10-03-2017 12:21
    All working yes thank you Jason


  • 5.  RE: Wireless Planner / RF Planner login Fail

    Posted 08-14-2018 08:46
    Hi, Community,

    I have an issue with logging into the RF Planner Tool. My credentials worked fineI last hour but it claim " invalid credentials" when I try to login now. it has any use or number of created plan limitation ?

    Regards ,
    Thomas



  • 6.  RE: Wireless Planner / RF Planner login Fail

    Posted 08-14-2018 08:46
    I have too the problem with "invalid credentials" 😞



  • 7.  RE: Wireless Planner / RF Planner login Fail

    Posted 08-14-2018 20:35
    Thomas and Uziel,

    This is being looked into and we will update this thread with more information as soon as possible.

    Thank you,
    Jason


  • 8.  RE: Wireless Planner / RF Planner login Fail

    Posted 08-15-2018 09:24
    Thomas and Uziel,

    I believe access is working, I have been able to login, can you please try again and let us know if you still cannot log in.

    Thank you,
    Jason


  • 9.  RE: Wireless Planner / RF Planner login Fail

    Posted 08-15-2018 09:24
    Si, ayer en la noche pude por fin acceder a la plataforma correctamente, pero parte de la información que ya había guardado se perdió.


  • 10.  RE: Wireless Planner / RF Planner login Fail

    Posted 08-15-2018 09:24
    Google translate...

    Yes, last night I could finally access the platform correctly, but part of the information I had already saved was lost.


  • 11.  RE: Wireless Planner / RF Planner login Fail

    Posted 08-16-2018 07:47
    Hi Jason,

    it's work and I used it to create RF plan for my project yesterday.

    Thank you.
    Thomas


  • 12.  RE: Wireless Planner / RF Planner login Fail

    Posted 03-01-2021 10:24

    Is this tool sill available or not?