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How to change the new support portal password?

  • 1.  How to change the new support portal password?

    Posted 10-16-2018 23:35

    website change password

    https://extremeportal.force.com/ExtrArticleDetail?an=000079582

    I can not find my account section.

    Can you teach me?



  • 2.  RE: How to change the new support portal password?

    Posted 10-17-2018 05:21
    Hello Choi,

    It appears due to recent changes you cannot update your password.

    I have asked our support team to investigate further.

    Regards,

    Raymond


  • 3.  RE: How to change the new support portal password?

    Posted 10-17-2018 13:55
    Hello Choi,

    I went ahead and reset your password. You should receive a password reset link in your email.
    Normally password resets would be done from the login page. As Raymond stated, currently I don't think there is the ability to update your password without doing a password reset.
    The password reset email you receive will give you the option to 'set' your password again.




  • 4.  RE: How to change the new support portal password?

    Posted 10-18-2018 01:21
    Thanks, my curiosity has been resolved.