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Change Email on Extreme Portal

  • 1.  Change Email on Extreme Portal

    Posted 11-02-2017 09:20
    I would like/need to change my email address on the portal (extremeportal.force.com), but clicking on the "change email" link in my profile only gets a "404" (https://extremeportal.force.com/ExtrChangeEmail)

    Didn't want to open a TAC case for that... thanks for any pointers!

    Frank



  • 2.  RE: Change Email on Extreme Portal

    Posted 11-02-2017 13:14
    Hi Frank,
    This is a new one on me, so thanks for letting us know something isn't working right. This is being sent along to the portal team for review right now.


  • 3.  RE: Change Email on Extreme Portal

    Posted 11-02-2017 16:04
    Frank, Thanks for sharing this with us, I will work on getting that 404 fixed - if you need your email changed, that can be a pretty complicated process depending on the circumstances we have to do different things. You can email portal@extremenetworks.com and tell the full story situation (is it domain change for entire company, was there an acquisition/merger with another company, did you leave the company, and so forth) and then we can get it done properly. I will try to get enough details together to author a knowledge article on this topic.