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Updated GTAC User Guide

  • 1.  Updated GTAC User Guide

    Posted 01-30-2015 17:51
    Sometimes there are questions or problems asked here on The Hub that are simply better suited to be resolved by our award-winning GTAC team. Such occasions are generally pointed out by someone requesting that you "open a case with GTAC." If you've ever wondered how to do that, look no further... We've just published our re-vamped GTAC User Guide.

    You'll find it here: https://www.extremenetworks.com/support/policies/
    Understanding its content will help us help you!

    If you find something is unclear or missing, let me know and I'll do what I can to get it corrected.


  • 2.  RE: Updated GTAC User Guide

    Posted 07-03-2017 19:12
    We have updated the link above to the GTAC User Guide. We have a new version of the guide which includes some information about the Extreme Portal.


  • 3.  RE: Updated GTAC User Guide

    Posted 10-05-2018 06:41
    The link to the GTAC user guide that is on the support home page is broken
    https://extremeportal.force.com/

    can you check ?

    thanks


  • 4.  RE: Updated GTAC User Guide

    Posted 10-19-2018 08:38
    Still broken?Can't access to there.
    waiting for respond...Thanks in advance

    ___________
    yarn-for-knitting


  • 5.  RE: Updated GTAC User Guide

    Posted 10-05-2018 06:41
    I've got ticket open with the portal team to get it fixed. Fortunately, all of the other links on this post still work.


  • 6.  RE: Updated GTAC User Guide

    Posted 10-05-2018 06:41

    Drew, the link is still broken ... 😞


  • 7.  RE: Updated GTAC User Guide

    Posted 10-05-2018 06:41
    ... I know :-/