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I forget my BigMachines Account

  • 1.  I forget my BigMachines Account

    Posted 01-26-2018 02:01
    usually im using this link https://extreme.bigmachines.com/commerce/display_company_profile.jsp?page=%2Fcommerce%2Fdisplay_comp... to Configuring and quoting. but now i cant Login because i forget password. also i cant find it in my email.

    and when i try to Reset, the resposn is this





  • 2.  RE: I forget my BigMachines Account

    Posted 01-26-2018 02:46
    Hi Leonardo,
    Once you're logged into the portal, please go to this page: https://extremeportal.force.com/ExtrPartnerBMIAccessReq
    There, you'll find some additional information and an email address that should help you to get your password reset.



  • 3.  RE: I forget my BigMachines Account

    Posted 01-31-2018 13:53
    Hi Leonardo, your partner account should be fixed now. I think we're still working on the BigMachines account.


  • 4.  RE: I forget my BigMachines Account

    Posted 01-26-2018 02:46
    Hi Leonardo,
    I see now that your user account isn't configured as a partner account, which is why your access to this page isn't working. I'll contact the partner portal group to check what's going on here.


  • 5.  RE: I forget my BigMachines Account

    Posted 01-26-2018 02:46
    thankyou so much,,
    i dont understand why im not configure as a partner? because my company is one of Platinum Partner with Extreme Networks


  • 6.  RE: I forget my BigMachines Account

    Posted 01-26-2018 02:46
    It is an easy mistake to make when registering for a portal account. I think that's what happened. Your company's account is correct.


  • 7.  RE: I forget my BigMachines Account

    Posted 01-26-2018 02:46
    ok then,,so what should i do to fix all this things..?


  • 8.  RE: I forget my BigMachines Account

    Posted 01-26-2018 02:46
    I've emailed the group who can take a look at this and fix it for you.


  • 9.  RE: I forget my BigMachines Account

    Posted 01-26-2018 02:46
    thankyou so much for helping me