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  • 1.  A stake record of the device was found in the redirector

    Posted 12-06-2021 02:01

    Hi

    Any chance i can get 01301707130788  released?  I also get the "a stake record of the device was found in the redirector"  error.

     

    Thank you in advanced



  • 2.  RE: A stake record of the device was found in the redirector

    Posted 12-06-2021 13:03
    Hi there, thank you for providing that picture. I am seeing the device registered to a different user so we'll need to get their permission to remove the old inventory records. I've emailed the original owner and will let you know as soon as I hear back. Please feel free to check in with me here any time for an update.


  • 3.  RE: A stake record of the device was found in the redirector

    Posted 12-06-2021 20:28
    Hi , 

    May we know the original account owner's email for a quicker response?





  • 4.  RE: A stake record of the device was found in the redirector

    Posted 12-07-2021 09:24
    I'm sorry, I am not able to give out that information.


  • 5.  RE: A stake record of the device was found in the redirector

    Posted 12-07-2021 09:35
    I did hear back from the original owner, that device should be free to add to you inventory at this time. Please let me know if I can help with anything else!


  • 6.  RE: A stake record of the device was found in the redirector

    Posted 12-07-2021 23:16
    Thank you   for such a quick response. Works perfectly now. Hi  my device can''t add to extremecloudIQ. Can you help me. My seri :01301707131198. Thks