Extreme Cloud

Hi guys, recently purchased a second hand unit of yours for my small business, and getting this message.

SN is 02301508040186, is there anything that can be done about this?

Thanks for your time, 

Keiran

Hi Keiran, thanks for providing that serial number. As I mentioned in your other post about this device, I have reached out to the original owner to get permission to remove the old records pertaining to this device. I'll let you know as soon as we hear back from the original owner. Please let me know if you have any questions in the mean time!
Original Message:
Sent: 11-24-2021 15:21
From: Keiran Barr
Subject: stake record of the device was found in the redirector.

Hi guys, recently purchased a second hand unit of yours for my small business, and getting this message.

SN is 02301508040186, is there anything that can be done about this?

Thanks for your time, 

Keiran

Hi Sam,

Any updates on this?
Original Message:
Sent: 11-29-2021 10:49
From: Sam Pirok
Subject: stake record of the device was found in the redirector.

Hi Keiran, thanks for providing that serial number. As I mentioned in your other post about this device, I have reached out to the original owner to get permission to remove the old records pertaining to this device. I'll let you know as soon as we hear back from the original owner. Please let me know if you have any questions in the mean time!
Original Message:
Sent: 11-24-2021 15:21
From: Keiran Barr
Subject: stake record of the device was found in the redirector.

Hi guys, recently purchased a second hand unit of yours for my small business, and getting this message.

SN is 02301508040186, is there anything that can be done about this?

Thanks for your time, 

Keiran

Hi Keiran, thank you for checking in on this request and for your patience while we worked on this for you. That device should be free to add to your inventory now, please let me know if you have any further issues onboarding the AP.
Original Message:
Sent: 01-17-2022 18:21
From: Keiran Barr
Subject: stake record of the device was found in the redirector.

Hi Sam,

Any updates on this?
Original Message:
Sent: 11-29-2021 10:49
From: Sam Pirok
Subject: stake record of the device was found in the redirector.

Hi Keiran, thanks for providing that serial number. As I mentioned in your other post about this device, I have reached out to the original owner to get permission to remove the old records pertaining to this device. I'll let you know as soon as we hear back from the original owner. Please let me know if you have any questions in the mean time!
Original Message:
Sent: 11-24-2021 15:21
From: Keiran Barr
Subject: stake record of the device was found in the redirector.

Hi guys, recently purchased a second hand unit of yours for my small business, and getting this message.

SN is 02301508040186, is there anything that can be done about this?

Thanks for your time, 

Keiran