Extreme Cloud

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ExtremeCloud AP troubleshooting

  • 1.  ExtremeCloud AP troubleshooting

    Posted 11-28-2017 13:02
    I've connected a new AP3935i-ROW in my home lab and I don't see it on my controller but the LEDs show connected and also that the AP radio is on.

    I'd assume at this point that the AP is connected to the ExtremeCloud.

    I'm connected via console and wonder how I'd check whether the AP is connected to ExtremeCloud..... what is the command, is there some output that I'd look for in "cget config global"

    Thanks,
    Ron


  • 2.  RE: ExtremeCloud AP troubleshooting

    Posted 11-28-2017 13:04
    you will see httpc messages scrolling in the ap.log


  • 3.  RE: ExtremeCloud AP troubleshooting

    Posted 11-28-2017 13:22
    Thanks Doug,

    I've set the controller via static config and now I'd see it on my local controller.

    -Ron


  • 4.  RE: ExtremeCloud AP troubleshooting

    Posted 11-28-2017 15:07
    If you want to remove the AP from the cloud entitlement please give us the SN of the device, so next time AP will not try to connect to cloud.