Aerohive Migrated Content

Expand all | Collapse all

E-mail notification HiveManagerNG v. 12.8.2.2

  • 1.  E-mail notification HiveManagerNG v. 12.8.2.2

    Posted 11-09-2018 12:01

    Hello. I was trying to set up Alerts for AP if it goes down. Under System Settings - E-mail Server I set up SMTP, and TEST CONNECTION is successful. I do get an e-mail into my mail box that test was successfull.

     

    I have one AP for testing (AP122) which is connected to my Hivemanager. Under Alerts Setting I have AP status ENABLED (alert if up and alert if down). When I disconnect PoE from AP and wait for 10 min, I don't get any Alert into my mail box.

     

    What could be the problem?

     

    Thanks for any help,

    Tomas



  • 2.  RE: E-mail notification HiveManagerNG v. 12.8.2.2

    Posted 11-09-2018 21:25

    Hello, I was able to replicate this issue in my lab using the same HiveManager version, so at this point it would be best if you could open a technical support case for this issue so we can start digging in to the root of this issue for you. If you can let me know the case number, I can update the case with my lab results so they don't have to replicate it again.



  • 3.  RE: E-mail notification HiveManagerNG v. 12.8.2.2

    Posted 11-14-2018 07:27

    Thanks Sam for your answer. I'll open a case, I haven't done it yet.

     

    BR Tomas