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email address from admin is shown as ssid name

  • 1.  email address from admin is shown as ssid name

    Posted 11-19-2018 12:05

    does anybody knows how to change/delete this? in one of our configurations is the email address from the admin shown as the ssid and we can´t find the way to delete this in hivemanager ng. Does anyone have a hint for us?



  • 2.  RE: email address from admin is shown as ssid name

    Posted 11-19-2018 13:37

    Have you made any custom notification templates? You can find these by going to Configure> Common Objects> Basic on the left hand side menu, sub option Notification Templates. If you have, you might want to check the settings in there. If nothing stands out to you, I'd be happy to look as well if you want to send screen shots. If you'd rather share those with me directly, my email is communityhelp@aerohive.com



  • 3.  RE: email address from admin is shown as ssid name

    Posted 11-20-2018 07:42

    No there are only the two default templates.

    2018-11-20 08_38_48-HiveManager NG

    to clarify my question. the admin email address is broadcasted as the ssid and when you try to connect a psk is requested.



  • 4.  RE: email address from admin is shown as ssid name

    Posted 11-20-2018 13:01

    When you go to Configure> Open the Network Policy> Open the SSID> What is the broadcast name set here? If this is showing as correct, try pushing a complete update to the APs. If that does not help, please run "show ssid" on the CLI of the AP so we can see what the root configuration on the AP thinks the SSID should be named.