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"The serial number belong to another VHM in Redirector"

  • 1.  "The serial number belong to another VHM in Redirector"

    Posted 11-13-2018 13:41

    We had a lab VHM that it might have been registered to, but it is no longer licensed, so I cant see if it's there. Is there another way to get these serials removed from whichever VHM that associated with?

     

    Our serial numbers:

    14113082300033

    33013071700817

    12112101602241

    12112111801628

     

    Tks

    Leandro



  • 2.  RE: "The serial number belong to another VHM in Redirector"

    Posted 11-13-2018 13:47

    Thanks very much for those serial numbers, I've freed them up for you so you should be able to add them to your new HiveManager at this time. Please let me know if I can help with anything else.



  • 3.  RE: "The serial number belong to another VHM in Redirector"

    Posted 11-13-2018 13:54

    Hello Sam, thank you very much for the support provided!

    Only the serial 33013071700817 continues to display error

     



  • 4.  RE: "The serial number belong to another VHM in Redirector"

    Posted 11-13-2018 14:09

    My apologies, could you try that AP one more time for me?



  • 5.  RE: "The serial number belong to another VHM in Redirector"

    Posted 11-13-2018 14:28

    Done... thank you so much!!!