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  • 1.  HiveAP 350 Stuck in Redirector Error

    Posted 11-03-2018 18:27

    I have a HiveAP 350 that I was given and I am trying to add it to HivemanagerNG, but when I enter the serial number for the AP, I receive an error stating that there is a stack record for the device in the redirector. I'm looking for information as to whether or not I can get this resolved or if this is an issue with the device itself since it's no longer in production.


    I've emailed as suggested in some other posts, but wanted to follow-up and post here as well for double-coverage.


    Thanks for any help!


    SN: 35012112901209

  • 2.  RE: HiveAP 350 Stuck in Redirector Error

    Posted 11-05-2018 14:04

    Thanks for the post Ben, I've freed that AP up for you so you should be good to go. I also emailed you back, but I wanted to answer here in case you see this first.