I have a HiveAP 350 that I was given and I am trying to add it to HivemanagerNG, but when I enter the serial number for the AP, I receive an error stating that there is a stack record for the device in the redirector. I'm looking for information as to whether or not I can get this resolved or if this is an issue with the device itself since it's no longer in production.
I've emailed communityhelp@aerohive.com as suggested in some other posts, but wanted to follow-up and post here as well for double-coverage.
Thanks for any help!
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