ExtremeCloud IQ- Site Engine & Extreme Management Center

  • 1.  Enforce fail on NAC

    Posted 07-15-2015 11:40
    Hi 🙂,

    when I try to enforce the NAC appliances, I get a fail message (see pic below).
    In the NAC Manager I can see the reason under "Status".
    How can I solve this problem?

    - The Netsight Server VM has a disabled firewall.
    - SNMP settings are correct.
    - I can see the appliances in Netsight Console and they are up. (Device Manager works too)

    Thanks for any replies :-)




  • 2.  RE: Enforce fail on NAC

    Posted 07-15-2015 11:58
    Hi Tyrone. Did this ever work?
    The NAC Icons are orange, this is typically a license issue.

    You may want to review the following article
    https://gtacknowledge.extremenetworks.com/articles/Solution/NAC-Orange-Arrow-in-NAC-manager-Unlicens...



  • 3.  RE: Enforce fail on NAC

    Posted 07-15-2015 11:59
    A red/orange arrow means that there is a communication problem.
    In short, without communication no enforcement.

    SSH to the NAC appliance and run "nacstatus" - this might give some information on what is going wrong in the section "Communications Diagnostics",

    If you see there a issue with WebServices you'd try...
    https://gtacknowledge.extremenetworks.com/articles/Solution/New-NAC-Appliance-Green-in-NetSight-Cons...

    What have you done tp run into this problem ?

    -Ron



  • 4.  RE: Enforce fail on NAC

    Posted 07-16-2015 06:09
    Update: Problem solved.

    There were wrong DNS server IP addresses in the appliance network settings over the NAC Manager.

    Thanks again for your help! 🙂