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404 - Not Found after EMC Upgrade from 7.1.3.25 to 8.0.3.53

  • 1.  404 - Not Found after EMC Upgrade from 7.1.3.25 to 8.0.3.53

    Posted 09-21-2017 05:14
    Hello there,

    after EMC upgrading from 7.1.3.25 to 8.0.3.53 i have a web page error
    404 - Not found

    Checking system database had some errors:

    netsightrpt.appid_attribute
    error : Partitioning upgrade required. Please dump/reload to fix it or do: ALTER TABLE 'netsightrpt'.'appid_attribute' UPGRADE PARTITIONING
    netsightrpt.appid_datapoint
    error : Partitioning upgrade required. Please dump/reload to fix it or do: ALTER TABLE 'netsightrpt'.'appid_datapoint' UPGRADE PARTITIONING
    netsightrpt.application_usage_default
    error : Partitioning upgrade required. Please dump/reload to fix it or do: ALTER TABLE 'netsightrpt'.'application_usage_default' UPGRADE PARTITIONING
    netsightrpt.application_usage_hr_default
    error : Partitioning upgrade required. Please dump/reload to fix it or do: ALTER TABLE 'netsightrpt'.'application_usage_hr_default' UPGRADE PARTITIONING
    netsightrpt.application_usage_rt_default
    error : Partitioning upgrade required. Please dump/reload to fix it or do: ALTER TABLE 'netsightrpt'.'application_usage_rt_default' UPGRADE PARTITIONING
    08:59:10,838 INFO ProcUtils:212 - netsightrpt.end_system_event
    error : Partitioning upgrade required. Please dump/reload to fix it or do: ALTER TABLE 'netsightrpt'.'end_system_event' UPGRADE PARTITIONING
    netsightrpt.nsalarmhistory
    Error : Failed to read from the .par file
    Error : Incorrect information in file: './netsightrpt/nsalarmhistory.frm'
    error : Corrupt
    netsightrpt.rpt_default_datapoint
    Error : Failed to read from the .par file
    Error : Incorrect information in file: './netsightrpt/rpt_default_datapoint.frm'
    error : Corrupt
    netsightrpt.rpt_default_day
    error : Partitioning upgrade required. Please dump/reload to fix it or do: ALTER TABLE 'netsightrpt'.'rpt_default_day' UPGRADE PARTITIONING
    netsightrpt.rpt_default_hour
    error : Partitioning upgrade required. Please dump/reload to fix it or do: ALTER TABLE 'netsightrpt'.'rpt_default_hour' UPGRADE PARTITIONING
    netsightrpt.rpt_default_month
    error : Partitioning upgrade required. Please dump/reload to fix it or do: ALTER TABLE 'netsightrpt'.'rpt_default_month' UPGRADE PARTITIONING
    netsightrpt.rpt_default_raw
    error : Partitioning upgrade required. Please dump/reload to fix it or do: ALTER TABLE 'netsightrpt'.'rpt_default_raw' UPGRADE PARTITIONING
    netsightrpt.rpt_default_week
    error : Partitioning upgrade required. Please dump/reload to fix it or do: ALTER TABLE 'netsightrpt'.'rpt_default_week' UPGRADE PARTITIONING

    Repairing tables

    Upgrading tables
    netsightrpt.nsalarmhistory
    Error : Failed to read from the .par file
    Error : Incorrect information in file: './netsightrpt/nsalarmhistory.frm'
    error : Corrupt
    netsightrpt.rpt_default_datapoint
    Error : Failed to read from the .par file
    Error : Incorrect information in file: './netsightrpt/rpt_default_datapoint.frm'
    error : Corrupt
    Running : ALTER TABLE 'netsightrpt'.'appid_attribute' UPGRADE PARTITIONING
    status : OK
    Running : ALTER TABLE 'netsightrpt'.'appid_datapoint' UPGRADE PARTITIONING
    status : OK
    Running : ALTER TABLE 'netsightrpt'.'application_usage_default' UPGRADE PARTITIONING
    status : OK
    Running : ALTER TABLE 'netsightrpt'.'application_usage_hr_default' UPGRADE PARTITIONING
    status : OK
    Running : ALTER TABLE 'netsightrpt'.'application_usage_rt_default' UPGRADE PARTITIONING
    status : OK
    08:59:10,939 INFO ProcUtils:205 - Running : ALTER TABLE 'netsightrpt'.'end_system_event' UPGRADE PARTITIONING
    status : OK
    Running : ALTER TABLE 'netsightrpt'.'rpt_default_day' UPGRADE PARTITIONING
    status : OK
    Running : ALTER TABLE 'netsightrpt'.'rpt_default_hour' UPGRADE PARTITIONING
    status : OK
    Running : ALTER TABLE 'netsightrpt'.'rpt_default_month' UPGRADE PARTITIONING
    status : OK
    Running : ALTER TABLE 'netsightrpt'.'rpt_default_raw' UPGRADE PARTITIONING
    status : OK
    Running : ALTER TABLE 'netsightrpt'.'rpt_default_week' UPGRADE PARTITIONING
    status : OK



  • 2.  RE: 404 - Not Found after EMC Upgrade from 7.1.3.25 to 8.0.3.53

    Posted 09-21-2017 06:49
    Hi Yves,

    Before we start to troubleshoot this issue please check below KB for basic requirements.

    https://gtacknowledge.extremenetworks.com/articles/How_To/Considerations-for-upgradingExtreme-Manage...

    1) Check your DNS configuration.

    2) Also check below kb for further details.

    https://gtacknowledge.extremenetworks.com/articles/Solution/Common-Issues-Unable-to-connect-to-NetSi...

    Thanks,
    Suresh.B


  • 3.  RE: 404 - Not Found after EMC Upgrade from 7.1.3.25 to 8.0.3.53

    Posted 09-21-2017 09:57
    Hi Suresh

    I've checked anything...but I didn't found any matching errors...
    I will install netsight new, restore the database and upgrade to v8 again...
    maybe that helps.


  • 4.  RE: 404 - Not Found after EMC Upgrade from 7.1.3.25 to 8.0.3.53

    Posted 09-21-2017 14:18
    If this is a virtual machine, double check the memory allocated to the VM. We had a customer that upgraded on their own, and ignored the memory requirements. The install completed, but was corrupt, and the web site would not come up even though the VM was running and we could SSH in.

    The solution was to allocate more memory and perform a clean install, and restore from backup.

    Thanks,

    Bill



  • 5.  RE: 404 - Not Found after EMC Upgrade from 7.1.3.25 to 8.0.3.53

    Posted 09-22-2017 04:08
    Hi Bill,

    I allocated enough memory, CPU and disk. I setup the netsight completely new and restored the database. After this, I tried the upgrade again, but had the same errors.

    Thanks, Yves


  • 6.  RE: 404 - Not Found after EMC Upgrade from 7.1.3.25 to 8.0.3.53

    Posted 01-29-2018 18:21
    Resolved via GTAC case.