ExtremeCloud IQ- Site Engine & Extreme Management Center

  • 1.  Time-lapse location is not available because the search result is not Triangulated.

    Posted 08-11-2016 13:43
    At some point in the upgrade path to v7 of Netsight, I started getting this error message when I am attempting to use the Time-lapse Location checkbox on my maps to track wireless clients. It seems pretty random. But even when I am able to activate it, it only shows the last 'hit' (around the past 10 minutes) and then I am not able to click the forward/backward buttons.

    Is this because I am missing tracking data? Or or something else broken?

    I am running:
    NetSight Suite v7.0.3.12
    IdentiFi v10.11.01.0210


  • 2.  RE: Time-lapse location is not available because the search result is not Triangulated.

    Posted 08-18-2016 15:45
    Hello Steve,

    If possible upgrade to version 7.0.4.29 of Extreme Management (NetSight). There was an issue with Time-lapse between the 7.03.12 and wireless controller 10.11.x firmware that has been corrected


  • 3.  RE: Time-lapse location is not available because the search result is not Triangulated.

    Posted 08-18-2016 15:45
    Hi Bob, thanks for the post. I upgraded to 7.0.4.29 shortly after posting this but hadn't retried it. Sure enough, the upgrade had fixed it and the feature is working again.

    Thanks again!